Comprehensive insurer

Caser is currently one of the comprehensive insurers with the greatest impact on the national scene.

It is part of Helvetia, one of the main insurers in Europe, with more than 160 years of experience
and presence in Switzerland, Germany, Austria, Italy and France.

Phase 1

Digitize your clients in the process of signing and downloading documents.

This little digitization resulted in higher costs for the company through calls to the call center and the sending of physical documentation.

iconos de los pasos de las acciones realizadas en el proyecto

Phase 2

Improve the customer experience.

Locate the most critical incidents of the service and solve them with the least possible impact on Systems. Correction and solutions of the structure, limiting the user’s actions and simplifying their decision making.